Land Rover Albuquerque Reviews & Testimonials
Looking for testimonials and reviews about Land Rover Albuquerque? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
Very professional and knowledgeable of my Jaguar...I will always come back...service is great ...price is affordable..recommend anyone with a Jaguar to get service there when needed
Scheduling the appt was quick and efficient. The service was performed in the time prescribed. Andrew was very friendly and great to deal with. The car wash was a very nice touch!
They were very helpful and tried their best to help me out in anyway they could to help repair my vehicle and get me back on the road. Thank you!
Car needed a small repair seem to get the part rather quickly got the car back two days.. Great customer service, speedy repair overall experience very happy with them 100 percent.
Brought my car in for a routine service. They always tell me what to expect and will quickly inform me if something unexpected occurs. I was offered a courtesy ride home to wait for the car to be finished. I received a clean serviced car and only professional treatment. Jaguar has offered quality service to me since inception in 2013.
Jon Faas takes excellent care of us. He is always very professional and responsive. He is the reason we continue to do business with this dealership.
Service was excellent and on time, staff took care of all our needs. Waiting Area was comfortable and clean. We will be contacting you for future service needs.
Reuben is always professional and knowledgeable on my cares and vehicle......I will always stay loyal customer thanks to great service and a great service advisor
The staff is very professionl. Staff is always very accommodateing. Thank you all for taking care of my car's needs. I would recommend this dealership.
Excellent service! The service rep was friendly, courteous, and professional. The repair was completed fairly quickly. Even washed my car! Couldn’t ask for better service.
My husband and I have owned Jaguars for years. We are very loyal to the Albuquerque dealership because of the service provided by Jon Fass. Jon is very responsive and always goes the extra mile to ensure that our needs are taken care of. He is truly an asset to your organization.
Andrew & Natalia we’re fantastic and professional. We pulled in after traveling from Farmington and Natalia met us outside as soon we we pulled in. We expressed we were there for our oil change appointment and a small concern we had. The car was taken and Andrew assured us that the issue would be addressed. Great customer service and we were definitely satisfied.
The service at Albuquerque Land Rover was outstanding - thanks to my Service Advisor Rueben Trujillo - he was professional, responsive, and walked me through financial options including Sunbit. Won’t take my Range Rover anywhere else with service like Rueben’s!
My Rover is maintained at this location since the purchase, now for over three years. This is the first time I felt really connected to the service representative. He was overwhelmingly helpful and sincere.
Reuben at Jaguar Land Rover of Abq is the guy to meet! Great service staff, communicative,and timely. Solid guy with clear professional, helpful service. Thank you Reuben!
I have bought a lot of new vehicles over the years (about 12 at least) and this sale was one of the smoothest I have experienced. Great sales staff and loan officer. Thanks guys!
Quality customer service from Jon Fass. Always great working with him. Highly recommended for great service talk to Jon. Have dealt with previous land rover dealerships and this one by car is the best. Nice to see a familiar face who provides great service.
I just arrived from my cruise from the Bahamas and was notified my uncle had passed away. Family did not want to tell me until I was back in the states. Upon arriving the next morning I was going out of town to be with family and my coolant light was on. Found out it was my water pump was busted. Was such a mess and couldn’t deal with anything at the time but Rueben was very considerate and had them work on my vehicle immediately knowing my circumstances. Very friendly considerate and kind during a very difficult time ...
Andrew at Albuquerque Landrover was VERY helpful in making sure my LR2 was well serviced. We worked out a time that fit my schedule, arranged for transportation home while my car was being serviced...kept me informed on what was done and what needed to be done. I Love that my car is washed and clean when I pick it up. I have Been using Landrover Alburquerque for many years they are always friendly, helpful and professional. Thank you.
Our service rep, Jon Fass, always takes excellent care of us and our XFs. We are so glad that he is there. He is knowledgeable, courteous and helpful with repair issues, always explaining things thoroughly, and always patient and pleasant. Keep him!!!
Very professional, very knowledgeable on my cars needs...always satisfied with the service that gets done on my Jaguar XF..I will be a repeat customer for life
I brought my car in for the two year service and worked with Rueben. He explained what needed to be done and how long it would take. I elected to wait. As the work progressed, he kept me informed and the work was completed on time. Great service experience.
Thank you Rubin for all your help and the team at Range Rover!
We recently had our vehicle serviced at Land Rover of Albuquerque. We were provided with a loaner vehicle, which made our experience so much easier. Ruben was attentive, kind and communicated with us every step of the way. Thank you for providing great customer service!!
Dropped my car for service this morning. The intake was prompt and I was given a ride home. Jon who was responsible for the service kept me updated and I got a pickup ride back, which was convenient. Great customer experience.
Customer service is always excellent. Great service and very friendly. Andrew was awesome on getting my car serviced sooner since we are from out of town. Thank you
I stop by to check on a car and Rachel Cordova was very helpful with this particular car,(Nissan 370Z) She was very professional and keep me informed about all the details. Thnx U Rachel. 😎🇵🇷
Reuben Trujillo was great today! Very informative And kept me updated with all that was taking place with my Range Rover! Thank you!!!
The professionalism shown by Reuben and his constant follow up was super. He knew we were passing through and needed help. He really cared! Thank u
I worked with Simon to purchase my Land Rover. The entire transaction was easy and painless. Simon was great and the rest of the staff worked seamlessly to make everything happen. Best of all I believe I got a great car for a very fair deal.
Very friendly and knowledgeable sales associate. Easy and painless buying experience. The manager and finance were also very easy to work with. I would definitely recommend Land Rover Albuquerque!
Reuben always goes above and beyond to oversee the service of my Jaguar ..I never doubt the knowledge and expertise to get my Jaguar back at me in great maintenence mode
It was time for a scheduled maintenance. Went in and service was courteous and professional. The tech replaced some worn bushings fixing a knock that happened when driving on bumps. The experience was great. Thank you Andrew and Land Rover!
Highly recommend. Bob, Matt and Graeme are very professional. They delivered my new car to Farmington and made the buying process easy. The e pace is the perfect size and interior finishes are sharp.
Very good and professional service.
My partner and I dropped our Rover off this morning for routine service maintenance. When we picked it up and I got inside to leave. I noticed that several items had been removed from the console and placed into the cup holders. I lifted the lid to place the things back inside and this square piece with the clips was just sitting inside loose. I was able to put it back in place. I totally understand if the service dept needs to remove items from the console to access something. But at least put those items back inside. And if ...
Excellent service. Friendly and professional staff. I was traveling through New Mexico and needed immediate service for my car and they got me in first thing. Would highly recommend.
Excellent service in Albuquerque. We live in El Paso, Texas, and we had to tow our Land Rover to Albuquerque because Land Rover in El Paso wouldn’t fix our vehicle. It was in their service department for three months, and they did nothing. They wanted us to buy a new one. They have no shame. My husband has purchased nine vehicles from Albuquerque and never expected this from Land Rover in El Paso, Texas.
I am really happy with sales person , Rachel Cordova!! She was wonderful My remote with the app is not working so I’m unhappy about that
Excellent customer service. I used the valet service today, they picked up my car and serviced it and returned it to me. So convenient and easy!
Excellent customer service!!
John helped me and he was extremely helpful. As always they took the time to explain everything and provided excellent service when I picked up my car.
Great job always quick and efficient!
consistent great service!
Got the work done and did it right! Would recommend this service department to anyone who drives a jaguar or Land Rover. Great pickup and drop off service.
I purchased my Range Rover Evoque in early April and at the beginning of this pandemic. The salesman that I worked with was incredible as well as the gentleman I worked with for my final purchase. They made it so easy for me and even delivered my new car to my house. It was a great experience given the circumstances. I highly recommend Land Rover Albuquerque as it is a great company and the follow up calls are an added bonus to my purchase!!! Thank you Range Rover Team I live my Evoque!!!
I needed my annual service on my 2018 Jaguar XE (a wonderful automobile) and this company treated me very well. Scheduling was convenient, they provided a loaner car, and completed all the work before I expected. My car came back clean and ready for another year of enjoyable driving. Also, John and Andrew, the service advisors, answered all my questions thoroughly. Thank you, Jaguar Albuquerque.
Very good customer service,especially during the coronavirus.
Due to COVID-19, I was forced to start my purchase online and could not have had a better experience, due to the no haggle pricing and attention to detail that Danny @ Albuquerque JLR provided.
Aside from not all staff wearing masks and the car not appearing to have been sanitized after service, I’m satisfied with the work. Having the car interior sanitized and certified would have been good considering current conditions.
Great experience with service department. Andrew is always very helpful and thorough.
Rachel in sales was friendly, attentive, and knowledgeable. We never felt pressured, and they were able to work with our credit union. Overall a good buying experience except for the 20th-century negotiation part. I wish all car dealerships would get on board with no-haggle pricing! Recommendation? Well it's not like you have a choice if you're looking for a new Jag in Albuquerque -- but apart from the haggling, they're a great dealership.
Staff was very knowledgeable, helpful and friendly. Very good experience. I would recommend them to anybody. We were in and out and they did a good job.
Reuben was totally professional and courteous. He was great to work with. The loaner was good and made it easy on me. The car wash guy washed the wrong car by accident so I ended up waiting a long time and leaving with no wash. But overall, it was a good experience.
Great service and great car 2014 Corvette the deal was easy and when the car was delivered it was clean and had a full tank of gas
Ruben was understanding to my issues and was great in communicating with my extended warranty co...he and the whole crew was awesome and knowledgeable to my Jaguars XF..thanks guys
This is the third time I’ve taken my 2017 F-Pace for an oil change at this dealership. Everyone is helpful, friendly and professional every time.
I went to get my car serviced. Ruben was very helpful, and thorough. He was knowledgeable about the F-Type and gave us lots of helpful information! I would highly recommend taking your car here for repairs.
Rachel was extremely knowledgeable along with being very pleasant. Made my buying experience one I shall remember for some time. She truly is an asset to Jaguar Albuquerque.
Just loved how John explained everything to me and what was needed to repair my XJ! He had the technician demonstrate to me how the suspension works and that made me feel very comfortable knowing the detail they look at.
We were in town from Wyoming for the NSG and our Supercharged 2012 RRS was low on oil. They checked for leaks and also to see if it was burning oil. They also advised us there was a recall for our vehicle. Everything checked out fine and we were on our way again. Also all of this was done without an appointment which is very impressive. We highly recommend this dealer. The staff is very friendly and went out of their way to make sure we were taken care of.
Ruben the service advisor was very knowledgeable and personable. While we were there we met Richard the general manager and he was very friendly and welcoming.
Took a used LR4 in for an inspection before buying. My father-in-law and I were treated promptly, courteously, and fairly. One of the best service experiences either of us have had at a dealer. JC inspired much confidence in future service visits!
JC at the Albuquerque Land Rover dealership was extremely helpful in addresses, managing, and overseeing the repairs and maintenance to my Land Rover. He made time for my specific concerns, had the repairs fully completed the next day, and was a total pleasure to work with! I recommend Albuquerque Land Rover to all of my friends and family! Thanks JC!
Peter at Land Rover of Albuquerque was very helpful in learning the complicated details of my new Discovery. He stated that he would help me to learn other uses of the vehicles software by making an appointment with him, a day before that meeting. Rama made buying the Discovery uncomplicated, by walking me through the several pages of paperwork. I would recommend Land Rover of Albuquerque to a friend or family member.
I was lucky enough to have Lewis show me around and it was a great experience. I was able to walk away with a car that day and feel awesome about it!
Our check engine light came on 120 miles outside of Albuquerque. David got us in first thing the following morning, repair was complete before noon! Vacation saved! Thanks so much!
JC and Andrew were awesome and very helpful. We had a warning light come on about 200 miles outside of Albuquerque and called this dealership, JC advised us along the route and they fixed the problem fist thing in the morning. Highly recommend this place.
The personnel in the service department is always ready to help whatever is needed. Each of the persons listed below where exceptional in their own job. Chad is an excellent sales person, efficient but at the same time not pushing, something that we really appreciate. John help us a lot to make the best decision, Danny helped us explained very well the coverage of the insurance, he also helped us with the applications of the LandRover and show us how it works. We had a problem with the vehicle with a constant beeping for no reason. Nichole when out her ...
Had a great experience with this purchase. Everyone at the dealership was friendly and helpful. Everyone knows car buying can be stressful. To avoid dealing with dealer nonsense and haggling- I was preapproved for my loan prior to going into the dealership and had a great finance rate- but they were able to get me an even lower rate. They answered all my questions and were able to get me in and out quickly. Chad was great to work with. My only negative is that they close early and aren't open on Sundays-- but other than that will definitely ...
It was a great experience from start to finish including the financing. The next thing I want to say is that they took great care of the car before the sale.
We recently bought a Land Rover Discovery from Larry and Rocky. What a great experience, they did everything they said they would. Such an easy process. Thank you Land Rover Albuquerque!!! I love my new SUV �
I bought my Range Rover one year ago from Danny at Land Rover in Albuquerque...great experience! My first vehicle maintenance today and again, service was great! Thank you Land Rover!
Reviews & Testimonials | Land Rover Albuquerque