Due to COVID-19, I was forced to start my purchase online and could not have had a better experience, due to the no haggle pricing and attention to detail that Danny @ Albuquerque JLR provided.
Aside from not all staff wearing masks and the car not appearing to have been sanitized after service, I’m satisfied with the work. Having the car interior sanitized and certified would have been good considering current conditions.
Rachel in sales was friendly, attentive, and knowledgeable. We never felt pressured, and they were able to work with our credit union. Overall a good buying experience except for the 20th-century negotiation part. I wish all car dealerships would get on board with no-haggle pricing! Recommendation? Well it's not like you have a choice if you're looking for a new Jag in Albuquerque -- but apart from the haggling, they're a great dealership.
Staff was very knowledgeable, helpful and friendly. Very good experience. I would recommend them to anybody. We were in and out and they did a good job.
Recently while traversing AZ we hit a pothole in our Jaguar and blew one tire and shredded the other. Fortunately we were able to get towed to Gallup and get two limp alongs that allowed us to get to Albuquerque where Jon Foss and the service team at Land Rover Albuquerque had reacted quickly and found two replacement tires before facilities closed on Saturday and were standing by when we pulled in. The new tires were installed and Jon went out of his way to recommend a hotel for us to spend the night at. Great service above and beyond ...
Was interested in purchasing a new Land Rover for my wife once her lease is done with the vehicle we have. Peter was so helpful going over all the features that the Vehicle has. Super awesome service from Peter.
Great service and great car 2014 Corvette the deal was easy and when the car was delivered it was clean and had a full tank of gas
Ruben was understanding to my issues and was great in communicating with my extended warranty co...he and the whole crew was awesome and knowledgeable to my Jaguars XF..thanks guys
Hands down the BEST customer experience ever. The staff are professional & go above & beyond to help ease the process of buying a vehicle
Hands down the best customer experience ever. Staff are professional and go above and beyond to help ease the processor buying a vehicle.